Privacy Policy

1. Introduction

Valtheris GmbH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valtheris.lat or use our SEO optimization services. This policy applies to all personal data we collect and process in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:
Valtheris GmbH
Parkstraße 59
10535 Berlin, Germany
Email: privacy@valtheris.lat
Phone: +49 30 584 5982

3. Data We Collect

The types of data we collect include personal information you provide directly to us and information automatically collected when you use our website and services:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services
• Communication Data: Messages, inquiries, and correspondence you send to us through contact forms, email, or phone
• Technical Data: IP address, browser type, device information, operating system, and website usage patterns
• Analytics Data: Website interaction data, page views, session duration, and traffic sources through Google Analytics
• Cookie Data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy

4. How We Use Your Information

We process your personal data for the following purposes based on legitimate interests, contractual necessity, or your consent:

• Service Provision: To provide SEO optimization services, respond to inquiries, and fulfill contractual obligations
• Communication: To communicate with you about our services, respond to questions, and provide customer support
• Website Improvement: To analyze website usage, improve user experience, and optimize our online presence
• Marketing: To send relevant information about our services with your consent or based on legitimate interests
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To maintain business records, conduct internal analysis, and protect our legitimate business interests

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Protection: To protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for the duration of our business relationship plus applicable legal retention periods. Website analytics data is retained according to our analytics service provider's retention policies. Cookie data is retained according to the specific cookie types as detailed in our Cookie Policy.

8. Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request access to your personal data and information about how we process it
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of processing of your personal data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on data protection. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

We primarily process data within the European Union. If we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your personal data has been processed unlawfully. In Germany, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) or your local state data protection authority.